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Cloud Marketplace Pioneers: A Look Back at the Summit Sponsors

Oct 1, 2013

Among the companies that appeared in the orbit of the Cloud Channel Summit were several whose products pointed toward a future that would only fully arrive years later. Two of them, AppDirect and BetterCloud, are worth revisiting from the vantage point of an archive, because their early work anticipated ideas that became central to how businesses buy, sell, and manage cloud software. This is not a promotion of either company but a look back at what they represented at the moment the cloud channel was still taking shape.

AppDirect and the Idea of the Marketplace

AppDirect built its business around a deceptively simple observation: as companies adopted more and more web-based software, buying, provisioning, and paying for all of it became a mess. Its Application Network let businesses find, subscribe to, and manage web applications through a single interface, with one bill and centralized administration instead of a scattered collection of separate subscriptions.

The more consequential idea, from a channel perspective, was on the supply side. AppDirect offered application developers a single point of integration to reach many businesses, and it offered channel partners a fast, economical way to launch their own branded marketplaces of web-based applications. In an era when most software was still sold one product at a time, the notion of a partner running a curated storefront of cloud applications, with billing and provisioning handled underneath, was ahead of its moment. The cloud marketplace, now a familiar fixture, was in those years still a novel proposition.

BetterCloud and the Management Problem

If AppDirect addressed how businesses would acquire cloud applications, BetterCloud addressed a problem that surfaced immediately afterward: once a company was running its operations on cloud software, how would anyone actually manage it. Early cloud adopters quickly discovered that the administrative tooling around their new applications was thin. Managing users, enforcing settings, understanding what was configured, and maintaining control across a growing set of cloud services was harder than the marketing had implied.

BetterCloud emerged to fill that gap, focusing on management, insight, and control for cloud environments. It reflected a maturing of the market: the conversation was moving beyond simply adopting cloud software toward operating it responsibly at scale. That shift, from adoption to management, would define much of the cloud industry's next chapter, and the need it addressed only grew as organizations accumulated more services.

What They Had in Common

Read together, the two companies mark two halves of the same emerging reality. One built the distribution and commerce layer that would let cloud software be sold through partners and consumed through a single pane. The other built the operational layer that would let organizations govern that software once it was in place. Both took as given something that was not yet obvious to everyone in the room: that businesses would run on a portfolio of cloud services rather than a handful of installed applications, and that this portfolio would need both a way to be bought and a way to be managed.

Why It Mattered to the Channel

For the channel specifically, these were not incidental ideas. A branded marketplace gave partners a new business model that fit the subscription era, letting them aggregate and resell cloud applications with the transactional plumbing handled for them. Cloud management tooling gave partners a services opportunity, a way to add value and earn recurring revenue by operating cloud environments on behalf of customers who lacked the expertise or appetite to do it themselves. Both pointed the channel away from the fading model of one-time resale and toward the recurring, services-oriented future that would come to define successful cloud partnerships.

The Takeaway

Looking back, the value of revisiting companies like these is not nostalgia but perspective. The ideas they worked on, curated marketplaces of cloud applications and dedicated tooling to manage them, seemed forward-looking at the time and became foundational afterward. The Cloud Channel Summit gathered an industry in the middle of figuring out how cloud would actually reach and serve customers. Some of the answers were already sitting in the exhibitor hall, in early form, waiting for the rest of the market to catch up.

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