Go-to-Market

Why MDF Checks Cash but Co-Selling Wins Deals

Mar 19, 2013

Every vendor with a cloud line item and a partner program says it wants to "go to market together." Ask ten channel chiefs what that phrase means and you get two very different activities filed under one banner. One is co-marketing. The other is co-selling. They are not the same motion, they do not use the same muscles, and confusing them is why so many alliances produce warm feelings and cold pipeline.

Co-marketing is demand at the top of the funnel. It is the joint webinar, the co-branded whitepaper, the field event, the email drop to a shared list, and the market development funds (MDF) that pay for all of it. Co-selling is what happens after a real opportunity exists - joint account planning, a shared view of the deal, and vendor reps and partner reps actually working the same account instead of around each other. The first fills the top of the funnel. The second moves money through it.

Why MDF gets wasted

MDF is the most abused instrument in the channel. The pattern is familiar: a vendor allocates funds by tier, the partner spends against them before they expire, everyone files a proof-of-execution report, and no one can trace a single closed deal back to the spend. The money bought activity, not outcomes. A logo on a booth is not a pipeline.

The waste has structural causes. Funds are handed out on a use-it-or-lose-it clock, which rewards spending over results. They are approved for tactics - an event, an ad, a mailer - rather than for a named set of target accounts. And accountability usually stops at the receipt, not the revenue. Vendors who tie MDF to specific accounts, require a follow-up motion, and measure sourced pipeline rather than "leads" tend to waste far less of it. The rest are subsidizing their partners' marketing calendars and calling it strategy.

What a real co-sell motion looks like

Co-selling starts before there is a deal to fight over. A vendor alliance manager and a partner sit down and pick a short list of accounts where both sides have a plausible right to win - the partner has the relationship or the delivery capability, the vendor has the platform. That is the joint account plan. It names the accounts, the roles, who owns the customer relationship, and how revenue and effort get split.

From there, the mechanics matter. Both sides register the opportunity in a shared or at least reconciled pipeline so there is one number, not two competing forecasts. Reps are compensated in a way that does not punish them for looping the other party in - a vendor rep who loses quota credit for bringing a partner into a deal will simply stop bringing partners into deals. The alliance manager acts as referee, not cheerleader, resolving conflicts before they reach the customer. Done well, the customer sees one team. Done poorly, they see two vendors arguing over their budget.

The difference between the two motions is measurable. Co-marketing is judged on reach, registrations, and cost per lead. Co-selling is judged on partner-sourced and partner-attached pipeline, win rate on joint deals, and cycle time. If an alliance can only report on the first set of numbers, it is doing co-marketing and hoping revenue follows.

The trust problem nobody puts on a slide

The hardest part of co-selling is not process - it is that the vendor field rep and the partner do not trust each other, and often for good reason. The rep suspects the partner will register a deal it did not source to claim margin, or worse, will use the vendor's product as a wedge to sell its own competing services. The partner suspects the rep will take the relationship direct the moment the deal is big enough to matter, cutting the partner out of the renewal. Both have watched it happen.

No portal fixes this. Trust is built account by account, when each side does what it said it would on a live deal and the other side notices. Vendors accelerate it with hard rules - clean deal-registration terms, a real non-compete on direct takeover, and consequences when a rep burns a partner. But rules only set the floor. The alliances that consistently win are the ones where a handful of vendor reps and partner sellers have worked enough deals together that they pick up the phone before the deal is registered, not after. That relationship is the actual product of a channel program. MDF just pays for the coffee.

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